Cookie Policy

This Cookie Policy explains how Tencrest Technologies uses cookies and similar tracking technologies when you interact with our platform, including our website, AI commerce tools, WhatsApp integrations, and merchant dashboard.

Last Updated: June 2026

Contents

  • 1. Introduction
  • 2. What Are Cookies
  • 3. Types of Cookies We Use
  • 4. How We Use Cookies
  • 5. Third-Party Cookies
  • 6. AI and Analytics Tracking
  • 7. Managing Cookies
  • 8. Legal Basis for Cookies
  • 9. Updates to This Policy
  • 10. Contact Information

1. Introduction

This Cookie Policy explains how and why cookies and similar technologies are used by Tencrest Technologies to improve user experience, ensure platform security, and analyze usage patterns.

2. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your actions and preferences over time.

3. Types of Cookies We Use

We use several types of cookies including strictly necessary cookies, performance cookies, functional cookies, analytics cookies, and security cookies.

4. How We Use Cookies

Cookies are used to maintain user sessions, improve platform performance, analyze user behavior, enhance security, and deliver personalized experiences across Tencrest services.

5. Third-Party Cookies

We may use third-party services such as analytics providers, infrastructure providers, and marketing tools that may set their own cookies on your device.

6. AI and Analytics Tracking

We may use analytics and AI systems to understand platform usage, improve recommendations, and enhance merchant experience. These systems may process aggregated usage signals and interaction data.

7. Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality and user experience.

8. Legal Basis for Cookies

Where required by applicable law, we rely on consent or legitimate interests to use cookies for functionality, analytics, and security purposes.

9. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our platform operations.

10. Contact Information

If you have questions about this Cookie Policy, you may contact us at:

Email: privacy@tencrest.com

Company: Tencrest Technologies

Location: Lagos, Nigeria

This Cookie Policy should be read alongside our Terms of Service and Privacy Policy.